CANNOT GET THROUGH TO UNDERWRITING

<p>Good day,</p> <p>I, yes I, requested to add a dependant on MY medical aid on 03/05/2017, you felt that the response needed to go to the consultancy group dealing with my employers medical aids, let's remember that this is still my medical aid and I am the main member and the person who pays for this service. Now I phone and I'm getting asked questions about a condition my mother never had and nobody told me about this questionnaire. I try phone and I get put through to every department except the underwriting department and the number I get given by the consultant is again a general number asking me questions I don't know. If you look at my history of complaints on Hello Peter, you will see that it's mostly towards Discovery / Vitality, I am now nervous as these are the people I have entrusted with my life.</p>