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gerard H
1 reviews | Active since Mar 2009
13 Jun 2023, 22:14
Cannot claim for consultation
I paid R5000 cash for a cardiologist consultation and submitted the statement. I was told the ICD10 code was wrong and the statement layout was incorrect. I have no control over the specialist admin and am not fami**** with the codes required. I asked the admin to resubmit the statement and have heard nothing. Cannot claim for chronic condition consultations
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Replies (2)
Discovery Health's replyOfficial
14 Jun 2023, 06:46Dear Gerard H
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply14 Jun 2023, 06:46
Official
Dear Gerard H
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
20 Jun 2023, 13:30Dear Gerard H
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
Discovery Health's reply20 Jun 2023, 13:30
Official
Dear Gerard H
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team