Cannot Add my wife on my Medical Aid after 3 months of trying

<p>I have been trying since the 29th March 2016 to transfer my Wife from her fathers medical aid ( also at Discovery) to my medical aid - also at discovery. I have received countless reference numbers, sent countless emails, made numerous phone calls and i am getting no joy. I then called AGAIN on Friday, spoke to someone, who advised that they cannot add my wife to my medical aid, i then asked to speak to a manager, had to hold on for 20min and then the phone was put down in my ear. My wife is ALREADY at Discovery Medical Aid - she must just be transferred to my 'account'. I cannot understand what is so difficult to do this. It is not as if she is at a Different Medical Aid company. She has been with Discovery for more than 10 years. If you cannot add her to my medical aid, i will then cancel my menbership and move to a medical aid who is willing to assist their clients. If this is how i must struggle to add her, how will we struggle to claim medical fees by you?</p>