JF
Jesse F
1 reviews | Active since Sept 2020
28 Feb 2023, 21:04
Cancelling Vitality is a Nightmare
There is no email address where I can contact to cancel vitality, as I have no time to call to cancel between their times specified. The WhatsApp option would be nice if they didn't just tell me I needed to phone to cancel...
I don't know when the email addresses vanished from the website but that is not a welcome change as it causing such issues.
Helpful (0)
Replies (4)0
Replies (4)
Discovery Health's replyOfficial
01 Mar 2023, 07:13Dear Jesse F
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply01 Mar 2023, 07:13
Official
Dear Jesse F
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
01 Mar 2023, 10:59Dear Jesse F
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply01 Mar 2023, 10:59
Official
Dear Jesse F
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
JF
Jesse F's updateReviewer Update
01 Mar 2023, 17:54Hi there
I appreciate the assistance.
In future, perhaps there should be an email address in addition to the WhatsApp number and bot, both of which told me the same thing.
Kind Regards
Jesse
I appreciate the assistance.
In future, perhaps there should be an email address in addition to the WhatsApp number and bot, both of which told me the same thing.
Kind Regards
Jesse
JF
Jesse F's update01 Mar 2023, 17:54
Reviewer Update
Hi there
I appreciate the assistance.
In future, perhaps there should be an email address in addition to the WhatsApp number and bot, both of which told me the same thing.
Kind Regards
Jesse
I appreciate the assistance.
In future, perhaps there should be an email address in addition to the WhatsApp number and bot, both of which told me the same thing.
Kind Regards
Jesse
Discovery Health's replyOfficial
02 Mar 2023, 13:54Dear Jesse F
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply02 Mar 2023, 13:54
Official
Dear Jesse F
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team