MJ
Morne J

1 reviews | Active since Dec 2014

30 Jan 2017, 07:37

Cancelling Vitality

<p>Dragging their legs canceling my vitality. Been two week already, first had to send a "letter" (Is an email not good enough), after taking 5 days to respond to my request. Did so and have failed to receive a response.</p> <p> </p> <p> </p>

0
Replies (4)
MJ
Morne J's update30 Jan 2017, 09:37
Reviewer Update

Apparantly it now takes 30 working days to cancel a vitality subscription. Stay away from Vitality and even discovery

Discovery Health
Discovery Health's reply30 Jan 2017, 10:10
Official

Dear Mjacobs1991

We’ve noted your concerns and we’re investigating the matter.

We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

MJ
Morne J's update01 Feb 2017, 09:07
Reviewer Update

Still no one has conatcted me.

Discovery Health
Discovery Health's reply01 Feb 2017, 13:08
Official

Dear Mjacobs1991

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team