NT
Ngokwana T
1 reviews | Active since Aug 2014
29 Mar 2025, 03:16
Cancelling membership without reason
My medical aid is administered by Discovery (LA Health) and I joined Vitality in December. I received an email yesterday 28th March that my Vitality membership was cancelled on 28/02/2025. I have no idea why because I didn't receive any communication prior and obviously I used the benefits it offered to join the gym etc. This is incredibly unprofessional and an absolute inconvenience!!! I need this sorted out ASAP
Helpful (0)
Replies (2)0
Replies (2)
Discovery Health's replyOfficial
31 Mar 2025, 06:29Dear Ngokwana T
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply31 Mar 2025, 06:29
Official
Dear Ngokwana T
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
03 Apr 2025, 10:25Dear Ngokwana
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply03 Apr 2025, 10:25
Official
Dear Ngokwana
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team