Cancelled without investigation

I am really upset that Discovery has cancelled my Med aid Policy due to "non disclosure".

I was only made aware that I had a medical issue in November and I joined Discovery in September 2022. Previously I was a member for 3 years as a dependent on my husband's medical aid.

Rosana Kinloch who callously cancelled my cover and misconstrued my words to suit her actions has a reputation of doing this to Discovery members.

I am ready to take this issue to an Ombudsman.

You cannot call a person at 11.30 and cancel their cover by 1pm. You have done no investigation and asked for no medical reports to prove my case i.e. that there was nothing to disclose before September.