SV
Stephan V

1 reviews | Active since Feb 2010

31 Jan 2017, 09:41

Cancelled Membership

<p>Received an SMS from Discovery that I owe them money, while my membership is cancelled. My membership liquidity for the year before cancellation was R54000 with only R4500 worth of claims made... This doesn't make any business scense.</p>

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Replies (4)
Discovery Health
Discovery Health's reply31 Jan 2017, 10:11
Official

Dear Gat3K33p3r

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply02 Feb 2017, 13:38
Official

Dear Gat3K33p3r

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

SV
Stephan V's update02 Feb 2017, 13:48
Reviewer Update

What answer was provided.??.. All you did was **** me off even further and that for the value of less than a restaurant meal for a night? I'm so glad Discovery Health is not my service provider!!! Even my Drs are glad we made a better choice!

SV
Stephan V's update02 Feb 2017, 14:09
Reviewer Update

The fact that you had the audacity to say that Discovery cancelled my membership due to non payment ticks me off even further. This when not even 1 debit order was missed ever... I phoned in to cancel my membership.