WS
Willem S
1 reviews | Active since Oct 2015
25 Oct 2015, 10:15
Cancelled Medical Scheme
I moved jobs, so my previous company is not going to pay my medical aid anymore, so I have instructed discovery that I would like to stay with them and I have sent them my own banking details to setup the debit orders.<br> <br> Today, I have received an e-mail that my medical aid has been cancelled by discovery....<br> <br> Is there someone at discovery that can read and reverse this stupid mistake??!<br> <br> How hard can it be to hire someone that can read a simple mail?
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Discovery Health's replyOfficial
30 Oct 2015, 16:31Hello wfswanepoel,
Thank you for your comment.
As discussed your membership has been re-instated and is active. We do apologise for any inconvenience this may have caused.
Thank you for allowing us to assist with your query.
Regards
Jashvir
Thank you for your comment.
As discussed your membership has been re-instated and is active. We do apologise for any inconvenience this may have caused.
Thank you for allowing us to assist with your query.
Regards
Jashvir
Discovery Health's reply30 Oct 2015, 16:31
Official
Hello wfswanepoel,
Thank you for your comment.
As discussed your membership has been re-instated and is active. We do apologise for any inconvenience this may have caused.
Thank you for allowing us to assist with your query.
Regards
Jashvir
Thank you for your comment.
As discussed your membership has been re-instated and is active. We do apologise for any inconvenience this may have caused.
Thank you for allowing us to assist with your query.
Regards
Jashvir