CL
Chantel Levey-Cilliers

1 reviews | Active since Jul 2015

09 May 2019, 15:28

Cancelled medical aid in February - still taking payment from my account in May..?

I am not sure if you perhaps thought I was just kidding when I said please cancel my medical aid... I was in fact serious. Discovery is a ****my, underhanded bunch who repeatedly act like this - hence the cancellation in the first place. Every interaction with Discovery is a fight - your staff are untrained, your admin is a mess and your medical aid is a pointless, endless money-sucking pit of despair.

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Replies (1)
Discovery Health
Discovery Health's reply10 May 2019, 11:10
Official
Dear BD1

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team