Cancellation of Membership

I had a Vitality Membership with Discovery Health which was cancelled on 29 June 2015 without my knowledge.The membership fees and my medical aid contribution were going off my payslip from my previous employer.When I changed employers,I asked for everything to transferred to the new employer and I was assured that everything was transferred.On the 17 of September 2015,I received an email advising me my membership will be cancelled on the 29/06/2015.I queried this Discovery,asking them why am I getting the communication two months after they had already cancelled the Vitality membership.I was told that the matter will be investigated,but I haven`t yet gotten any satisfactory results from them.This has really inconvenience me,I had to stop going to gym.The only response I got was that I need to pay the outstanding fees.I asked for their banking details which are not forthcoming.I`m really not happy with the fact that I have to pay for **** up the made/the gym I didn`t even use because of their *********** staff. <div><br></div><div><em>(Supplier name changed from Discovery Vitality &amp