SH
Sameer H

1 reviews | Active since Aug 2021

17 Dec 2021, 11:05

Cancellation Medical And Reactivation With Approval

Hi, Submission of cancellation was done for medical aid. I received an email for the cancellation, then for somehow, I receive that the medical aid will continue. How can Discovery health process this without my consent? Every time, I am transferred to finance, the call rings and then it cuts.

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Replies (4)
SH
Sameer H's update17 Dec 2021, 11:40
Reviewer Update
I did not approve this !
SH
Sameer H's update17 Dec 2021, 11:41
Reviewer Update
I did not approve, to have the medical aid reinstated.
Discovery Health
Discovery Health's reply17 Dec 2021, 12:39
Official
Dear Sameer H
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply23 Dec 2021, 06:45
Official
Dear Sameer H

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team