mY
mandi Y
1 reviews | Active since May 2013
10 Sept 2015, 08:37
Cancellation
I cancelled my Medical Aid in July now I received an email that says I will be taken off the medical aid on the 30 September 2015<br> Clearly there's something wrong here, I am not paying 2 medical aids. I gave discovery strict instructions to cancel my membership last debit order going off end of August. Someone from Discovery better call me and explain why im being taken of on the month end Of September? meaning I will be paying my last premium. Hell No. someone better sort this out before I lose my cool...
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Discovery Health's replyOfficial
15 Sept 2015, 15:14Hello mbasa k,
Thank you for your comment.
I confirmed that your membership was withdrawn effective 31/08/2015 and sent a membership certificate. Please accept my sincerest apologies for any inconvenience this may have caused.
Thank you for allowing me to assist with your query.
Regards
Jashvir
Thank you for your comment.
I confirmed that your membership was withdrawn effective 31/08/2015 and sent a membership certificate. Please accept my sincerest apologies for any inconvenience this may have caused.
Thank you for allowing me to assist with your query.
Regards
Jashvir
Discovery Health's reply15 Sept 2015, 15:14
Official
Hello mbasa k,
Thank you for your comment.
I confirmed that your membership was withdrawn effective 31/08/2015 and sent a membership certificate. Please accept my sincerest apologies for any inconvenience this may have caused.
Thank you for allowing me to assist with your query.
Regards
Jashvir
Thank you for your comment.
I confirmed that your membership was withdrawn effective 31/08/2015 and sent a membership certificate. Please accept my sincerest apologies for any inconvenience this may have caused.
Thank you for allowing me to assist with your query.
Regards
Jashvir