CANCELATIONS

MY SPOUSE CALLED DISCOVER TO ASK FOR A DOWNGRADE THEY SAID WE CANT WE SHOULD HAVE CALLED IN THE MONTH OF JAN, THEN WE SAID THEY SHOULD CANCEL IT, THEY SAID WE SHOULD LET IT LAPSE, THE IS NO MONEY IN MY ACC AND THEY DEBITED R3930, MY ACC IS IN EXCESS WHERE THE HELL AM I GOING TO GET THE MONEY TO PAY THE BANK, AFTER WE GAVE THEM SIMPLE INSTRUCTION TO CANCEL IT. WE CAN NO AFFORD YOUR MEDICAL AID DISCOVERY. I AM SO ****ED OFF NOW. YOU EVEN DEBITED ON THE WRONG DATE NXA SIES.