KS
Karin S

1 reviews | Active since Sept 2010

01 Feb 2025, 19:49

Cancel your membership and still get charged months later

I have the same issue as one of the posters above. Cancelled my premium mid October 2024 effective end November. Lo and behold, December and January I get discovery trying to debit my account. I phone them and get told I am billed in arrears? What bs is that? I have never heard of such nonsense. In this day and age, which company bills in arrears for services? Anyway, I was not in the mood for a fight, so I paid the supposed outstanding premium for November early January. Only to have them trying to debit order my account AGAIN today. Nevermind the fact that all 3 times my bank penalized me due to insufficient funds. ***** you Discovery, I will NEVER use your services again.

0
Replies (2)
Discovery Health
Discovery Health's reply03 Feb 2025, 07:14
Official
Dear Karin S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply05 Feb 2025, 15:12
Official
Dear Karin S

Please check you emails for feedback from us. 

Regards 
Discovery Health Servicing Team