CAN YOU TRUST DISCOVERY ????????

On the 1st of October i phoned Discovery to enquire how much do I have to pay because I had a problem with my bank account. Discovery confirm certain amount. I ask them to confirm in an email . After getting the email confirming the amount,went to the bank and payed what they claimed was the amount to bring the account up to date and email them the payment proof and they confirmed that the money was received .I called again and they confirmed that I did not have to make any payments untill 1st of november. I can supply all the emails and some of the phone recordings. I have blood clothing problems and suffered from a near fatal pulmonary embolism. Yesterday they suspended my benefits I'm sure that Discovery has all the recordings to verify all my claims.

Ariel Perelmut ********** Attachments Fri 5 Oct, 19:15 (14 hours ago) to compliance, adriang

START OF EMAILS

Subject: Re: -WRefNo# ********** 900#- -MailRef# ********** 317#- -MailRef# ********** 223#- From: ********** To: ********** Date Sent: Wed, 3 Oct 2018 05:59:02 +0200 (CAT) Date Received: Tue, 02 Oct 2018 20:59:04 -0700 (PDT) Dear Sir Please find attached emails showing that I contact your offices to confirm how much money I needed to pay to be up to date with my payments and the answer from your staff, Today after payment of the indicated amount the benefits have been suspended and I had a pulmonary embolism a few months ago.

I also have call recordings of my calls with your agents,confirming same as stated on the mails/

Please help

Dear Member

Your reference number

Thank you for your email. Your reference number ********** 573. One of our s****ed consultants will respond to you by email or call you within the next two to three business days.

Please do not reply to this email

This is an automated response to acknowledge that we’ve received your request.

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END OF EMAIL 1 Subject: -WRefNo# ********** 910#- -MailRef# ********** 643#- From: ********** To: ********** Date Sent: Mon, 1 Oct 2018 09:31:28 +0200 (CAT) Date Received: Mon, 01 Oct 2018 00:31:31 -0700 (PDT)

Policy number: ********** 572 Reference number: ********** 910

Dear Mr Perelmut

Thank you for contacting us.

A request for our banking details

Thank you for your request to confirm our banking details.

Our banking details are:

Account holder:

Discovery Life

Bank:

First National Bank

Branch code:

255005

Account number:

********** 9390

Reference number:

********** 611

Current Premium - R1,025.55

PATRICK FOUCHÉ VAN NIEKERK - ********** 945/ ********** 839

For more information, you can contact your financial adviser. Alternatively you can call us on ***or email **********

Regards

Amelia David Discovery Life

This message and any attachments are confidential and intended solely for the addressee. If you have received this message in error, please notify Discovery immediately, telephone number +27 11 ********** . Any unauthorised use; alteration or dissemination of the contents of this email is strictly prohibited. In no event will Discovery or the sender be liable in any manner whatsoever to any person for any loss or any direct, indirect, special or consequential damages arising from use of this email or any linked website, including, without limitation, from any lost profits, business interruption, loss of programmes or other data that may be stored on any information handling system or otherwise from any assurance that this email is virus free even if Discovery is expressly advised of the possibility of such damages. Discovery is an Authorised Financial Services Provider.

END OF EMAIL 2 Subject: Re: -WRefNo# ********** 900#- -MailRef# ********** 317#- From: Ariel Perelmut ********** To: ********** Date Sent: Wed, 3 Oct 2018 05:58:38 +0200 Date Received: Hi, P,ease confirm that there isn't any outstanding payment. Regards

On Tue, 02 Oct 2018, 16:33 ********** wrote:

Reference number: ********** 900 Membership number: ********** 10

Dear Mr Perelmut

Thank you for contacting us.

Please be advised that the payment of R 310.00 has been received and allocated to the membership. The membership is active.

If you have any more questions, please call us on ***, email ********** or visit www.discovery.co.za

Regards Zulaiga Wiener Discovery Health (Pty) Ltd On behalf of Discovery Health Medical Scheme

Re: -WRefNo# ********** 305#- -MailRef# ********** 669#- To: ********** Subject: Re: -WRefNo# ********** 305#- -MailRef# ********** 669#- From: Ariel Perelmut ********** Date: Mon, 1 Oct 2018 14:28:20 +0200 (CAT) Delivered-to: f ********** ********** Dkim-signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s= ********** 5; h=mime-version:references:in-reply-to:from:date:message-id:subject:to; bh=Mq4I0Vg7/rxIF/P+KgkfXDecUGnmMG3vbRt7h2VvsjQ=; b=CEHddBom3XtEl4eCkua6Hq8UTobTZNTbmIIqTLCWMhQaJcpL+4Bv5n6IYAZoHde09F IVijMx2miZ6Yjl07fR1GgOBQIudeJTc5eUL16Ekz7jbDJg5uiRiOsXwoSFnmRoEs/ESZ uVpZnVddKdl7eqPxMjZcJSFDACo8jaF3j4YH0iRn1PYV+eN7xZIid3UVcKYmRpAHiIwc PUeMiJyYmzfv2XfuEM4BQMJW61FUWT0+fNDbyi14Sfm4LcVJmtt2WKnSjZSSQJUfzSND OUk8RuzY7FYgDUb4DmXpBi37y3/RcG1J+RKMScRQy4IT2nnZyo6PZuBQf9Jv2r/Faeer 0XQQ== In-reply-to: < ********** 373.13351. ********** ********** References: < ********** 373.13351. ********** ********** Resent-from: ********** Hi, Proof of payment as per this morning arrangement. Thanks

On Mon, 1 Oct 2018 at 09:16, ********** wrote:

Dear Mr PerelmutÂ

Thank you for your recent contact with us. This email is to confirm that the outstanding amount that you need to pay is R302 for your membership to be up to date.

For any queries send an email to ********** or visit www.discovery.co.za

Regards

Gcobisa Notununu Discovery Health (Pty) Ltd On behalf of Discovery Health Medical Scheme

Â

Disclaimer This message and any attachments are confidential and intended solely for the addressee. If you have received this message in error, please notify Discovery immediately, telephone number +27 11 ********** . Any unauthorised use; alteration or dissemination of the contents of this email is strictly prohibited. In no event will Discovery or the sender be liable in any manner whatsoever to any person for any loss or any direct, indirect, special or consequential damages arising from use of this email or any linked website, including, without limitation, from any lost profits, business interruption, loss of programmes or other data that may be stored on any information handling system or otherwise from any assurance that this email is virus free even if Discovery is expressly advised of the possibility of such damages. Discovery is an Authorised Financial Services Provider.

Subject: Re: -WRefNo# ********** 900#- -MailRef# ********** 317#- From: ********** To: ********** Date Sent: Tue, 2 Oct 2018 16:33:16 +0200 (CAT) Date Received: Tue, 02 Oct 2018 07:33:19 -0700 (PDT)

Reference number: ********** 900 Membership number: ********** 10

Dear Mr Perelmut

Thank you for contacting us.

Please be advised that the payment of R 310.00 has been received and allocated to the membership. The membership is active.

If you have any more questions, please call us on ***, email ********** or visit www.discovery.co.za

Regards Zulaiga Wiener Discovery Health (Pty) Ltd On behalf of Discovery Health Medical Scheme

Re: -WRefNo# ********** 305#- -MailRef# ********** 669#- To: ********** Subject: Re: -WRefNo# ********** 305#- -MailRef# ********** 669#- From: Ariel Perelmut ********** Date: Mon, 1 Oct 2018 14:28:20 +0200 (CAT) Delivered-to: f ********** ********** Dkim-signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s= ********** 5; h=mime-version:references:in-reply-to:from:date:message-id:subject:to; bh=Mq4I0Vg7/rxIF/P+KgkfXDecUGnmMG3vbRt7h2VvsjQ=; b=CEHddBom3XtEl4eCkua6Hq8UTobTZNTbmIIqTLCWMhQaJcpL+4Bv5n6IYAZoHde09F IVijMx2miZ6Yjl07fR1GgOBQIudeJTc5eUL16Ekz7jbDJg5uiRiOsXwoSFnmRoEs/ESZ uVpZnVddKdl7eqPxMjZcJSFDACo8jaF3j4YH0iRn1PYV+eN7xZIid3UVcKYmRpAHiIwc PUeMiJyYmzfv2XfuEM4BQMJW61FUWT0+fNDbyi14Sfm4LcVJmtt2WKnSjZSSQJUfzSND OUk8RuzY7FYgDUb4DmXpBi37y3/RcG1J+RKMScRQy4IT2nnZyo6PZuBQf9Jv2r/Faeer 0XQQ== In-reply-to: < ********** 373.13351. ********** ********** References: < ********** 373.13351. ********** ********** Resent-from: ********** Hi, Proof of payment as per this morning arrangement. Thanks

On Mon, 1 Oct 2018 at 09:16, ********** wrote:

Dear Mr PerelmutÂ

Thank you for your recent contact with us. This email is to confirm that the outstanding amount that you need to pay is R302 for your membership to be up to date.

For any queries send an email to ********** or visit www.discovery.co.za

Regards

Gcobisa Notununu Discovery Health (Pty) Ltd On behalf of Discovery Health Medical Scheme

Â

Disclaimer This message and any attachments are confidential and intended solely for the addressee. If you have received this message in error, please notify Discovery immediately, telephone number +27 11 ********** . Any unauthorised use; alteration or dissemination of the contents of this email is strictly prohibited. In no event will Discovery or the sender be liable in any manner whatsoever to any person for any loss or any direct, indirect, special or consequential damages arising from use of this email or any linked website, including, without limitation, from any lost profits, business interruption, loss of programmes or other data that may be stored on any information handling system or otherwise from any assurance that this email is virus free even if Discovery is expressly advised of the possibility of such damages. Discovery is an Authorised Financial Services Provider.

END OF EMAIL 3 Subject: -WRefNo# ********** 322#- -MailRef# ********** 027#- From: ********** To: ********** Date Sent: Mon, 1 Oct 2018 07:40:50 +0200 (CAT) Date Received: Sun, 30 Sep 2018 22:40:53 -0700 (PDT)

Dear Mr Perelmut

Thank you for your recent contact with us. I have included the following documents for your information:

Banking details for manual payments For any queries send an email to ********** or visit www.discovery.co.za

Regards

Kuvashin Padiachy Discovery Health (Pty) Ltd On behalf of Discovery Health Medical Scheme

END OF EMAIL 4 Subject: Your Bill Statement from Discovery -MailRef# ********** 039#- From: ********** To: ********** Date Sent: Mon, 1 Oct 2018 07:40:54 +0200 (CAT) Date Received: Sun, 30 Sep 2018 22:40:56 -0700 (PDT)

Dear Employer

Attached to this email is your billing account statement.

Please do not reply to this email with any billing queries - direct these, if any, to your portfolio administrator.

How to open your statement

To open your statement you'll need Adobe Reader version 5 or 6 installed on your computer. If you don't have it, please download the Adobe Reader software or copy and paste the following URL address in the "address" line in your web browser:

http://www.adobe.com/products/acrobat/readstep2.html

Have an older version of Adobe Reader?

If you have an older version of Adobe Reader on your computer, you'll see the following error message when you try to open the attachment:

"There was an error opening this document. This viewer cannot decrypt this document."

Please upgrade your Adobe Reader to version 6 by downloading the newer version from the Adobe website above. Once you've installed it, double-click on the attachment to view your account statement.

Regards

Discovery www.discovery.co.za

Disclaimer

This message and any attachments are confidential and intended solely for the addressee. If you have received this message in error, please notify Discovery Health Medical Scheme immediately, telephone number ***. Any unauthorised use, alteration or dissemination of the contents of this email is strictly prohibited. In no event will Discovery Health Medical Scheme or the sender be liable in any manner whatsoever to any person for any loss or any direct, indirect, special or consequential damages arising from use of this email or any linked website, including, without limitation, from any lost profits, business interruption, loss of programmes or other data that may be stored on any information handling system or otherwise from any assurance that this email is virus free even if Discovery Health Medical Scheme is expressly advised of the possibility of such damages. Discovery Health Medical Scheme (registration number 1125) is a registered medical scheme.

END OF EMAIL 5 Subject: Fwd: -WRefNo# ********** 305#- -MailRef# ********** 669#- From: Ariel Perelmut ********** To: ********** Date Sent: Fri, 5 Oct 2018 18:13:33 +0200 Date Received:

---------- Forwarded message --------- From: Ariel Perelmut ********** Date: Mon, 1 Oct 2018 at 14:28 Subject: Re: -WRefNo# ********** 305#- -MailRef# ********** 669#- To: **********

Hi, Proof of payment as per this morning arrangement.

Thanks

On Mon, 1 Oct 2018 at 09:16, ********** wrote:

Dear Mr Perelmut

Thank you for your recent contact with us. This email is to confirm that the outstanding amount that you need to pay is R302 for your membership to be up to date.

For any queries send an email to ********** or visit www.discovery.co.za

Regards

Gcobisa Notununu Discovery Health (Pty) Ltd On behalf of Discovery Health Medical Scheme

Subject: Re: -WRefNo# ********** 305#- -MailRef# ********** 669#- From: Ariel Perelmut ********** To: ********** Date Sent: Mon, 1 Oct 2018 14:28:20 +0200 Date Received: Hi, Proof of payment as per this morning arrangement.

Thanks

On Mon, 1 Oct 2018 at 09:16, ********** wrote:

Dear Mr Perelmut

Thank you for your recent contact with us. This email is to confirm that the outstanding amount that you need to pay is R302 for your membership to be up to date.

For any queries send an email to ********** or visit www.discovery.co.za

Regards

Gcobisa Notununu Discovery Health (Pty) Ltd On behalf of Discovery Health Medical Scheme

Subject: -WRefNo# ********** 305#- -MailRef# ********** 669#- From: ********** To: ********** Date Sent: Mon, 1 Oct 2018 09:16:38 +0200 (CAT) Date Received: Mon, 01 Oct 2018 00:16:40 -0700 (PDT)

Dear Mr Perelmut

Thank you for your recent contact with us. This email is to confirm that the outstanding amount that you need to pay is R302 for your membership to be up to date.

For any queries send an email to ********** or visit www.discovery.co.za

Regards

Gcobisa Notununu Discovery Health (Pty) Ltd On behalf of Discovery Health Medical Scheme

END OF EMAIL 6 Subject: Discovery recording 1st oct From: Ariel Perelmut ********** To: Ariel Perelmut ********** Date Sent: Mon, 1 Oct 2018 07:43:11 +0200 Date Received: END OF EMAIL 7 Subject: discovery record From: Ariel Perelmut ********** To: Ariel Perelmut ********** Date Sent: Fri, 5 Oct 2018 17:50:59 +0200 Date Received: END