Can it get worse?

Item: Discovery Health
Rating: 1
Author: Deidre K

I am trying to reach your call centre since Friday. When someone pics up after a 10 min wait on hold, they hang up in your ear.

I need to speak to the payment department regarding once again a lay and contradicting information from different parties.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

31 May 2021, 11:32

Dear Deidre K

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply31 May 2021, 11:32

Official

Dear Deidre K

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

01 Jun 2021, 14:42

Dear Deidre K

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply01 Jun 2021, 14:42

Official

Dear Deidre K

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team