RR
Robert R

1 reviews | Active since Feb 2018

18 Feb 2025, 08:49

Can anyone help

Discovery... Hip replacement ... they will not upgrade my plan to pay for hip replacement because I'm 1month late. I was suffering and working in tremendous pain in November and December and unable to book to see a specialist and get x-rays done. I can't lift my right leg for a step if there is no handrail and cannot work.. this is URGENT The specialist forwarded a motivational letter of the urgency for hip replacement. What now... they will be responsible for my suicide now😡😡 I will definitely not be a begger on the street because I can't work, because I can't walk, because discovery are so full of s****😡😡😡

0
Replies (2)
Discovery Health
Discovery Health's reply18 Feb 2025, 10:20
Official
Dear Robert R

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply18 Feb 2025, 13:13
Official
Dear Robert R

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team