NR
Ntsoaki R
1 reviews | Active since Nov 2014
25 Feb 2015, 11:19
Callback never happend
Yesterday I called the discovery health call centre and spoke to a few people who weren't very helpful, lastly I spoke to Mbali who told me that their system is down and she will call me back, till this hour I am still waiting for that call till now. Her service sucks
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Replies (1)
Discovery Health's replyOfficial
27 Feb 2015, 09:44Hello ConfiR,
Thank you for your comment.
Please accept my sincerest apologies for the manner in which your query was attended to. I have addressed this internally to ensure this does not occur going forward. I confirmed that you query has been addressed thereafter.
I do understand that you may not be satisfied with the outcome of the query however it is in line with the Scheme rules.
Kind regards
Jashvir
Thank you for your comment.
Please accept my sincerest apologies for the manner in which your query was attended to. I have addressed this internally to ensure this does not occur going forward. I confirmed that you query has been addressed thereafter.
I do understand that you may not be satisfied with the outcome of the query however it is in line with the Scheme rules.
Kind regards
Jashvir
Best regards,
Discovery Health's reply27 Feb 2015, 09:44
Official
Hello ConfiR,
Thank you for your comment.
Please accept my sincerest apologies for the manner in which your query was attended to. I have addressed this internally to ensure this does not occur going forward. I confirmed that you query has been addressed thereafter.
I do understand that you may not be satisfied with the outcome of the query however it is in line with the Scheme rules.
Kind regards
Jashvir
Thank you for your comment.
Please accept my sincerest apologies for the manner in which your query was attended to. I have addressed this internally to ensure this does not occur going forward. I confirmed that you query has been addressed thereafter.
I do understand that you may not be satisfied with the outcome of the query however it is in line with the Scheme rules.
Kind regards
Jashvir
Best regards,