GS
Gerne S

1 reviews | Active since Nov 2010

23 Apr 2020, 13:00

Call Centre Staff Mis-Diagnose Clients

Please ensure your call centre staff so not make up their own diagnosis in order for your company not to cover medical expenses!

0
Replies (2)
Discovery Health
Discovery Health's reply23 Apr 2020, 13:51
Official
Dear Gerne S We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team
GS
Gerne S's update23 Apr 2020, 16:39
Reviewer Update
We will see about that! People would rather risk their health and lives than be crucified by your actions as Discovery is known for refusing care for clients