CALL CENTRE *********** PEOPLE - NO COMMUNICATION SKILLS

Poor service! STRUGGLE MORE THAN A MONTH TO CHANGE BANK DETAILS. EMAIL AFTER EMAIL. ONCE THERE IS ONE LADY WHO TRY TO HELP AGAIN, NOW THEY CAN PHONE ME AFTER A MONTH OF BACK AND FORWARD EMAILS WITH CORRECT INFORMATION. THE FORM IS NOW OUTDATED AND A NEW FORM AGAIN??????? THE ONLINE BANK CHANGE IS NOT WORKING IT KEEP ON USING THE CREDIT CARD SO UPDATE THE SYSTEM CORRECT. TRAIN YOU CALL CENTRE WITH THE EMAILS TO ANSWER AND GIVE CORRECT INFO....OR GIVE THEM TRAINING!!!!!!!!! THE ACCOUNT IS CLOSED IF YOU DONT WANT TO CHANGE IT, I WILL TRANSFER THE MONEY. THE ID IS THERE THE FORM IS THERE AND PROOF OF BANK DETAILS? REALLY NOW THE FORM IS APARENTLY NOT NEW ENOUG? TO CHANGE BANK DETAILS COME ON!!!!!!!!