Call centre not logging their calls they attend to

I have had it with Discovery and this is the last straw.<br> <br> I have emailed though a claim 4 times if not more and I have spent so much money on cell phone calls phoning the call centre.<br> <br> one call the lady picks up all my emails and says she is not sure why the claims aren't going through as she can see everything is right so she will re submit then when I call again cause I haven't seen any email come through im then told there is no notes on my profile at all and no claims submitted at all <br> <br> then im told what I have is not what claims are looking for but Ampath say its the only this they give as proof of payment and seems to work for everyone else they give to . so please can someone from discovery health contact me that KNOWS what they are doing and sort out this problem <br> <br>