GB
George B

1 reviews | Active since May 2011

02 May 2024, 13:51

Call centre frustration

Hi there. Waited over 5 minutes to speak to an agent without success. Can you please phone back? Discovery wants to charge me for a chronic benefit we have been getting for years. Thanks

0
Replies (2)
Discovery Health
Discovery Health's reply03 May 2024, 06:36
Official
Dear George V

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply03 May 2024, 15:42
Official
Dear George V 

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team