KM
Kay M

1 reviews | Active since Oct 2024

23 Jan 2025, 12:27

******** Button pushers

Just don't use them. The fact that their staff are so *********** and ******** is appalling. They will find any excuse in the book to deny a claim, I believe they should change their motto to denial at its best. I wonder how many of their staff have medical degrees and can competently deny these claims? They link neurological impairment to anxiety? And my wife's doctor says it's a possibility of stroke? So tell me, do I believe a medical professional? Or a keyboard warrior who does nothing but click a button all day? These people are useless, waste of space and oxygen. I don't care how many times I have to write bad reviews, people need to steer clear. This is a thievery business, not healthcare, since they couldn't care less.

0
Replies (2)
Discovery Health
Discovery Health's reply24 Jan 2025, 06:28
Official
Dear Kay M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team

Best regards,

Discovery Health
Discovery Health's reply27 Jan 2025, 16:01
Official
Dear Kay M
Please check your emails for final feedback from us.
RegardsDiscovery Health Servicing Team 

Best regards,