Bunch of idiots!

<p>Some uneducated fool at Discovery Health who cannot read decided to cancel my medical aid membership, without any instruction from me. I filled in a form to add a dependent. Discovery added the dependent then cancelled my membership. How smart is that? Further still they decided to send all communication to the dependent instead of me the principal member. Again, I did not request communication to be forwarded to the dependent. So they then tell me that if an incident occured today I will not be covered. Absolute *******! I pay for medical aid very damn month, I did not request a cancellation, I did not request all communication be sent to the dependent. You cannot just do whatever you feel like, People's lives are at risk when you employ people that cannot read and make such significant mistakes. Resolve the matter immediately please! I would also like to know what you are doing to prevent this from happening again.</p>