LP
Lionel P
1 reviews | Active since Mar 2011
26 Mar 2021, 21:46
Bunch of ******** with false advertising
This company is a bunch of dishonest ********. They advertise cover for sports injuries on their Smart plans, yet they refuse our claims when it actually happens. Nevermind the fact that the claim is less than 10% of the monthly premium. Disgusting false advertising.
Not the first time either - I am waiting over a year for a PMB payment.
Helpful (0)
Replies (2)0
Replies (2)
Discovery Health's replyOfficial
29 Mar 2021, 08:30Dear Lionel
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply29 Mar 2021, 08:30
Official
Dear Lionel
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
29 Mar 2021, 14:26Dear Lionel
Thank you for your post, you have received a detailed response from the office of the CEO which guides you on how to access the benefit in question on your specific plan-type and we hope this is helpful.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply29 Mar 2021, 14:26
Official
Dear Lionel
Thank you for your post, you have received a detailed response from the office of the CEO which guides you on how to access the benefit in question on your specific plan-type and we hope this is helpful.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team