AG
Ashley G

1 reviews | Active since Jul 2016

28 Nov 2016, 16:59

Bully's

<p>I left the scheme earlier this year and was unable to immediately pay back the MSA, the first call I received i advised the person that I was going in for an interview and would need to discuss this a bit later. Then a month or two passes by and a gentleman calls, same issue, I advise them that the company I was working for shut down overnight and I was unable to commit. I received an automated mail a month later merely advising on the balance, that was the last i heard. Until I had been granted a Job Offer, subsequently I was vetted and they found a default from Discovery. I have spent HOURS, literally, trying to deal with this, every single promise I have made, I have already pulled through on, yet, i am still treated like a piece of *******. They do not care for thier members, new or old, and only push what they want to see. Now, I have NO chance at getting that job and they still want money from me? They failed to notify me of their intention to list me on any bureau, in writing, and yet they do not even acknowledge this. I am sick and tired of the way in which companies bully consumers. SICK SICK SICK. Discovery, you have sunk to an all time low with this one, and I will go to the press.</p>

0
Replies (4)
Discovery Health
Discovery Health's reply29 Nov 2016, 07:58
Official

Dear 4shg85

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

AG
Ashley G's update29 Nov 2016, 15:43
Reviewer Update

I received a call from the "Member Debt Department" wherein the Consultant on the phone continued with the Bullying. This has not been resolved by no means. She was a bully and she couldnt handle it when I gave it right back to her. I am not sorry for the things I said to her, nor will I ever, in my life apologise to her or anyone in that department. This has gone far enough, and now I get the authorities involved. Per legislation, I was not granted my consumer right to respond to you within 20 days, in writing. I will be reporting Discovery Health to the authorities. Please, no more calls are to be made to me, as I will veemently reject them.

Discovery Health
Discovery Health's reply29 Nov 2016, 16:14
Official

Dear 4shg85

We have been in touch with you to answer your comments. Please check your email inbox for our final feedback.

Regards
Discovery Health Servicing Team

AG
Ashley G's update29 Nov 2016, 16:19
Reviewer Update

You did not answer any comments, you bul**** me again. Thats the end of the story. Bullies. Your final feedback will be met with force and with extreme prejudice as it means nothing to me. You are NOT GOD. So stop acting like it. I am not a premium, I am a person.