1 reviews | Active since Mar 2018
Bullies
I was an employee for Discovery Health and obviously had to take out their medical aid. I resigned and got an accident a few days later, I was taken to hospital by an ambulance. Discovery then said I owe them R6000 cause according to them, employees get billed upfront so my cover ended before the accident.
I then made arrangements with them to pay the minimum they require a month but as time went I wasn’t able to cause I was in employed. I only made one payment. I then called again several times for arrangements but according to them, those were not arrangements. I advised I can only pay R200 a month as I am unemployed. They refused and asked for an affidavit. Before I could send it, they listed me on the credit Bureau despite my communication with them, they then referred my account to some attorneys.
I made the same arrangement with the attorneys for R200, same arrangement I could have made with Discovery but they refused. Just cause they can list someone. I will never take Discovery medical aid again should I get employment and will never advise anyone to cause they are such bullies.
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
