SN
SURAYA N

1 reviews | Active since Sept 2019

28 Jun 2021, 20:58

Breast reduction surgery

It saddens me to write this review I have been trying to get breast reduction surgery with discovery for the past 10 years ... I have been to the Ex Gratia department where I have been declined numerous times. I have spent thousands of Rands on specialist and other means of treatment to try and get some sort of relief from the pain that I have . I can not cope in my everyday life I have severe back pain including head aches and neck pains, my posture has been compromised. The over the counter pain meds don't help anymore. It becomes hard to breathe when I sleep due to the weight of the breasts , as a woman I have no self esteem I suffer with depression, I have been a loyal member with discovery for years . We work hard in these trying times we are not rich people were we have cash on hand but we still manage to pay our health insurance we just want to feel that we are taken care of and that Is hardly how I feel. My everyday life has become so hard and painful over the years and all I am asking for is help . Regards Suraya Naidoo

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Replies (3)
Discovery Health
Discovery Health's reply29 Jun 2021, 07:26
Official
Dear Suraya N We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. RegardsDiscovery Health Servicing Team
Discovery Health
Discovery Health's reply29 Jun 2021, 15:06
Official
Dear Suraya N We have been in touch with you to answer your comments. Regards
Discovery Health Servicing Team
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SURAYA N's update11 Feb 2022, 12:39
Reviewer Update
Thank you for the response and call...
After a long wait I have finally seen my specialist and is sending through all required documents as requested by Discovery and do hope that as a reputed company Discovery keeps their word by reconsidering and allowing my breast reduction surgery after more than 10 years of trying and motivating.
Regards
Sue