1 reviews | Active since Sept 2014
Breach of contract/Prejudice
<p>Reinstated my medical aid in March 2016 by paying for all the outstanding premiums from January 2016 and continued paying until I lost my job in May 2016. When I reinstated it I agreed to backdated payments because I was told that all the claims from January to March will be paid but that was not the case. What I annoys me worst is that all this time they made me believe that the matter/s was/were sorted until yesterday 26/07/2016 I received email saying that they will not pay. So from much till now no communication informing me of what was happening and you tell me that is good client/patient care.</p> <p>I take this as prejudice/disrespect/************/money ******ion because if they were not going to pay they shouldn't have **** and indirectly force me to pay for those premiums when they knew very well they were not going to pay, I would have used that money to pay for the doctors cash and would still have money left.</p> <p>Therefore I demand those premiums back so that I pay the doctor/s myself, especially because when I was still with the medical aid the savings balance indicated that they were paid.</p>
Dear lindi@joy
We are sorry to hear about your frustrations. We are investigating your case and will get back to you as soon as possible.
Regards
Discovery Health Servicing Team
Dear lindi@joy
We are sorry to hear about your frustrations. We are investigating your case and will get back to you as soon as possible.
Regards
Discovery Health Servicing Team
Dear lindi@joy
We have contacted you with a resolution to your issues. Please check your emails for final feedback from us.
Regards
Umiksha Maharaj
Dear lindi@joy
We have contacted you with a resolution to your issues. Please check your emails for final feedback from us.
Regards
Umiksha Maharaj
