MW
Margot W

1 reviews | Active since Nov 2014

13 Nov 2025, 09:09

Bloods

To whom it may concern or whatever imbecile heads this.

I have bloods that were drawn 2 July 2025, a code was used which the consultant of Pathcare accounts department would not assist me with. I left the matter and now I'm getting regular notifications from Pathcare about this bill which I couldn't get assistance for, like what it was for, who was the doctor, etc… yet I AM THE PATIENT!

I have a few specialists which are with and are covered by Discovery and each of them has a basket of care, but as per the consultant on Tuesday my doctors and the bloods they need to request come from one list, one basket, yet they each have their own. How is that possible?!?!

Not all renal patients are diabetics, and not all diabetics are in renal failure, and to add to matters, Type-1 diabetes and Type-2 are completely different requiring different blood test, SO WHY ARE THEY UNDER THE SAME THING?!

So, the person or persons who make these decisions, are they really doctors in the medical sense, do they know what the **** goes on when you're stuck with a “chronic disease” that you did not ask for, and when all your finances just go into medical, DO THEY?!?!?!?

Reference number for the call: ***

0
Replies (4)
Discovery Health
Discovery Health's reply13 Nov 2025, 11:44
Official
Dear Margot W

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
MW
Margot W's update19 Nov 2025, 08:32
Reviewer Update
Morning

I recieved the email that was sent, thanks for the info, which has been repeated on numerous occasions, but clearly you did not take the time to read and understand what was being asked.
You and your colleagues didn't bother to contact myself nor my husband.

How hard can it be to answer a question or two, it's not like I'm asking where do babies come from?
Discovery Health
Discovery Health's reply28 Nov 2025, 13:17
Official
Dear Margot W 

We are busy investigating your query and will contact you soon.

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply05 Dec 2025, 07:57
Official
Dear Margot W 

Please check your emails for feedback from us.

Regards 
Discovery Health Servicing Team