WC
Wayne C

1 reviews | Active since Mar 2009

09 Mar 2024, 11:22

Blind leading the blind!

Discovery has a very complicated system, not customer orientated! Their network providers are useless! They do not know how the Discovery system works! They keep trying to register me for the incorrect conditions on their system!

At this rate, I will have to revert to paying cash for my chronic medications!

0
Replies (2)
Discovery Health
Discovery Health's reply11 Mar 2024, 06:54
Official
Dear Wayne C

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply11 Mar 2024, 16:45
Official
Dear Wayne C

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team