Blatant Lying !!!!!

So the same issue, not resolved....<br> <br> I got authorization to get botox in my leg and then when I claimed it was rejected !!!<br> <br> After lots of wasted airtime and conflicting stories I was promised last Friday that it was sorted out.....the team was going to track it until 10pm and by midnight payment will be released......<br> Of course nothing happened !!<br> <br> So more wasted airtime only to find out it was rejected again.<br> <br> On Tuesday, I get this response message....Please accept our apologies, Our team is aware of the query and is working to have the claim resolved. The claim is in its final stages of being processed. We will be in contact this afternoon to provide feedback.....so everything I was told previously were lies.<br> <br> Wednesday.....Morning, the manual processing of the claim was done and payment should reflect in your account within 72 hours. For any further queries please contact us on ***. Thanks, JS.<br> Since when does an EFT take 72hrs ?<br> On Thursday I get an email stating payment will be made that day....so Wednesdays message was a lie !!!!!!<br> Then on Friday an email stating payment will be made the 12th, today & still no money !<br> <br> CONSTANT BLATANT LIES !!!!!<br> <br> DISGUSTING !!!!!