TZ
Tracey Z

1 reviews | Active since Jul 2018

17 Jul 2018, 09:47

Blackslisted...all thanks to Discovery Key Care Plus Plan Medical Aid

Discovery Key Care Plus Plan Medical Aid has made my life harder than it already is, financially. One of the members of my medical aid was admitted to hospital after having sharp pains on his right leg as well as experiencing some swelling. While at the hospital, this medical aid took about two days to authorize his admission. While at the hospital, the member's blood pressure increased and he was given medication, due to that, the medical aid said they will not pay for his admission because he has been to hospital for high blood pressure in the previous years. They phoned and informed me four days later that they can't pay for his admission and now i am left with a bill of R20 000 at that hospital, which is five times more than my basic salary. Never again will i make the mistake of getting involved with Discovery. I advise the public to think again before considering taking the Discovery Key Care Plus Plan Medical Aid, it is nothing but a joke that will leave u bankrupt!

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Replies (2)
Discovery Health
Discovery Health's reply17 Jul 2018, 10:23
Official

Dear tracey-zelda

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply19 Jul 2018, 09:27
Official

Dear tracey-zelda

We have sent you an email. Please check your inbox.

Regards
Discovery Health Servicing Team