RV
Ralph V

1 reviews | Active since Oct 2017

24 Oct 2017, 16:54

BLACKLISTED FOR R2500 without having knowledge of it

A few months ago i cancelled my health insurance with Discovery as I changed companies and i know get such directly from my new firm.

However a discovery agent called me and said i owe money - i asked that they send me the details via email - they ended up not doing so. ALso this happened a second time with a agent calling me and me asking that they email me the details as this did not sound right over the phone... i just returned from a business trip to find that i have been blacklisted for R2500... this is unacceptable!!!

Please help.

0
Replies (2)
Discovery Health
Discovery Health's reply25 Oct 2017, 07:41
Official

Dear ralph-vraagom

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply27 Oct 2017, 12:19
Official

Dear ralph-vraagom

We have been in touch to answer your comments and have sent you feedback via email.

Regards
Discovery Health Servicing Team