KM
Khumo M

1 reviews | Active since Nov 2015

05 Nov 2015, 10:49

Blacklisted for NOTHING

I was a member of Discovery since 2008, i got retrenched 2015 Feb, I did my anual tests on the 22 Feb(I was still covered) but Dischem when they submited he invoice they wrote the 10th March<br> now this caused an issue with discovery when i was applying for membership again as they picked up that i owe them, we then got in touch with DIschem who then confirmed that the errors was from their side <br> and after long struggle all this was sorted and was added to my husbands medical aid, Now i am beeing called by lawyers theu harrasing me saying i owe discovery all a sudden again, i tried to sort this out with discovery AGAIN'<br> but i am been sent from pillar to post, FRUSTRATED USER at the moment, i even feel like cancelling my current membership

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Replies (1)
Discovery Health
Discovery Health's reply09 Nov 2015, 16:20
Official
Hello khumo56,

Thank you for your comment.

We confirmed that claim in question is reprocessed as we received the amended claim. The amount owing to the Scheme will be offset against this claim. Once it has been offset our Settlement Solution Team will close the collection file with the external collection agency.

Thank you for allowing us to assist you.

Regards
Discovery Health Servicing