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unathi M
1 reviews | Active since Apr 2011
20 Nov 2015, 12:01
Black listed, whilest my account is paid up
I was a discovery member until last year June. And after termination, I was told I used the whole`s savings in 6 months and thus I needed to pay back the money. Which I had an arrangement in place for and it was paid up. Today I went to my ITC report and I am listed, by discovery and I cannot purchase anything..<br> <br> Are you kidding me??? I paid in Full, why am I suffering now. I have to run to the police station write endless affidavits and send proofs to Trans union. All whole day is has been interrupted because somebody didn`t do their work. Building a credit rating is hard and now I need to start from zero because of discovery.<br> <br> <br> Fix this!!!!
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Replies (1)Discovery Health's replyOfficial
08 Dec 2015, 15:20Hello unathimab,
Thank you for your comment.
I investigated your concerns regarding the listing placed on your credit record. I am sorry for any frustration this has caused you and can confirm that this matter has since been rectified.
The listing has been removed against your record and has been updated with TransUnion. Also, a paid up letter has been sent to you separately through our Member Debt Administration Team.
I have sent you a letter confirming the above.
Kind regards
Bruce
Thank you for your comment.
I investigated your concerns regarding the listing placed on your credit record. I am sorry for any frustration this has caused you and can confirm that this matter has since been rectified.
The listing has been removed against your record and has been updated with TransUnion. Also, a paid up letter has been sent to you separately through our Member Debt Administration Team.
I have sent you a letter confirming the above.
Kind regards
Bruce
Discovery Health's reply08 Dec 2015, 15:20
Official
Hello unathimab,
Thank you for your comment.
I investigated your concerns regarding the listing placed on your credit record. I am sorry for any frustration this has caused you and can confirm that this matter has since been rectified.
The listing has been removed against your record and has been updated with TransUnion. Also, a paid up letter has been sent to you separately through our Member Debt Administration Team.
I have sent you a letter confirming the above.
Kind regards
Bruce
Thank you for your comment.
I investigated your concerns regarding the listing placed on your credit record. I am sorry for any frustration this has caused you and can confirm that this matter has since been rectified.
The listing has been removed against your record and has been updated with TransUnion. Also, a paid up letter has been sent to you separately through our Member Debt Administration Team.
I have sent you a letter confirming the above.
Kind regards
Bruce
