1 reviews | Active since Jan 2017
bills from August 2016 not settled , SP informed money was paid into our account
<p>I am not sure who to query this with anymore, the Discovery call centre has been telling me all my bills are paid and Ampath still sending us statements of non-payment because Discovery told them money has been paid into our account. All this happened because our medical aid was cancelled in error( Discovery fault) but has since been re-instated from inception. Can someone assist me and ensure that all my claims for my stay in hospital in AUGUST are settled. </p> <p>I’ve been dealing with Thobeka ( ********** 640) and Reni from Ampath and quite a few agents at discovery and quite frankly I am at my wits end now. So much of my time is wasted constantly phoning around and holding on while someone tries to figure out. The last agent at Discovery – Nwabisa and Khaya was very helpful. </p> <p>Please help me settle this account ASAP.</p> <p> </p>
Dear AnnieSimons
Thanks for reaching out. We’re investigating the issue and we’ll contact you shortly.
Regards
Discovery Health Servicing Team
Dear AnnieSimons
Thanks for reaching out. We’re investigating the issue and we’ll contact you shortly.
Regards
Discovery Health Servicing Team
Dear AnnieSimons
We have been in touch with you to answer your comments. As soon as we have finalised this matter, we will send you final feedback by email.
Regards
Umiksha Maharaj
Dear AnnieSimons
We have been in touch with you to answer your comments. As soon as we have finalised this matter, we will send you final feedback by email.
Regards
Umiksha Maharaj
