Billing statement issue for month than 2 years

Item: Discovery Health
Rating: 1
Author: tyrone C

I am deeply dissatisfied with Discovery's shady service. I have been calling in for 2 years to request my billing statement monthly, and it is again an issue. Why can no one fix this problem? How is it possible that Discovery can bill me monthly, but cannot provide a monthly statement of the payment made. I am cancelling my policy as discoveries service has become terrible!

Helpful (0)

Replies (4)

Discovery Health's replyOfficial

30 Aug 2023, 06:39

Dear Tyrone C

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team

Discovery Health's reply30 Aug 2023, 06:39

Official

Dear Tyrone C

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team

Discovery Health's replyOfficial

01 Sept 2023, 12:48

Dear Tyrone C

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply01 Sept 2023, 12:48

Official

Dear Tyrone C

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

tyrone C's updateReviewer Update

04 Sept 2023, 12:59

This matter has still not been resolved! I am deeply disappointed in Discovery's services.. you guys don't care

tyrone C's update04 Sept 2023, 12:59

Reviewer Update

This matter has still not been resolved! I am deeply disappointed in Discovery's services.. you guys don't care

tyrone C's updateReviewer Update

02 Oct 2023, 10:24

This has still not been resolved. im disappointed and shocked in how discovery can just ignore this

tyrone C's update02 Oct 2023, 10:24

Reviewer Update

This has still not been resolved. im disappointed and shocked in how discovery can just ignore this