Billing incorrectly again!

Item: Discovery Health
Rating: 1
Author: Charmaine A

Deducted payment for Vitality, although the first deduction should only be in July 2026. I called in the beginning of May, they said it was an error and refund will be processed, no refund received.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

19 May 2026, 07:14

Dear Charmaine A

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's reply19 May 2026, 07:14

Official

Dear Charmaine A

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's replyOfficial

20 May 2026, 14:54

Dear Charmaine A

Please check your emails for final feedback from us. Regards Discovery Health Servicing Team

Discovery Health's reply20 May 2026, 14:54

Official

Dear Charmaine A

Please check your emails for final feedback from us. Regards Discovery Health Servicing Team