1 reviews | Active since Nov 2010
Billing Dispute
I cancelled my medical aid last year in October with Discovery.In October 25, my savings account had R2064,96 and I went to see my GP on the 27/10/2017 and the cost was R522.00 for the consultation and R241.45 for medication and my balance came to R13.51 which is impossible. I just spoke to one of the Discovery call centre agent but he cannot be able to explain the statement. He has emailed me the statement and when i go through the statement it shows that on the 17/10/2017 there were debits and credits on my account.Please look into this matter and resolve it urgently.Membership# ********** 60. That is one of the reasons i cancelled my medical aid. Savings just dissapears and I still had to pay my doctors money while i still pay medical aid every month.Please pay back my money.
Dear nmagwai
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear nmagwai
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear nmagwai
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Dear nmagwai
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
