Billing

Item: Discovery Health
Rating: 1
Author: Samuel M

MyVitality premiums went off on an incorrect account number. i contacted discovery and was advised that finance would get back to me to no avail. on the third attempt iwas put on hold for more than 30minutes and still no resolve

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

07 Jul 2021, 07:15

Dear Samuel M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's reply07 Jul 2021, 07:15

Official

Dear Samuel M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's replyOfficial

08 Jul 2021, 16:43

Dear Samuel M

We have been in contact with you to discuss your concerns.

Regards Discovery Health Servicing Team

Discovery Health's reply08 Jul 2021, 16:43

Official

Dear Samuel M

We have been in contact with you to discuss your concerns.

Regards Discovery Health Servicing Team