ML
Marelize L

1 reviews | Active since Aug 2021

06 Dec 2021, 13:55

BILLING

I am now sick and tired of this with Discovery.

I received a letter to confirm that my medical aid will be billed in arrears again just to find when I logged in on the app they say there are an outstanding amount on my medical aid. How can this be after I received the letter from Discovery.

Someone is not doing their work or make notes.

I want this sorted out as soon as possible!!!!!!!!!

0
Replies (2)
Discovery Health
Discovery Health's reply07 Dec 2021, 07:25
Official
Dear Marelize L
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply07 Dec 2021, 18:30
Official
Dear Marelize L

We have been in contact with you to discuss your concerns.

Regards
Discovery Health Servicing Team