SM
Samuel M
1 reviews | Active since Jul 2010
05 Feb 2024, 17:11
Billed Twice for Vitality
Billed for Vitality Premium on mypersonal account, and the same amount was already paid by myEmployer, logged a query with discovery and todate have not received feedback/ refund on the debited amount.
i gave discovery mandate to debit myBank Account for the Vitality National Membership Gym Access amount of R280 pm Discovery decided to re-debit Vitality Premium at R439 which comes from myEmployer and already reflecting on my Jan 2024 payslip On response give a direct line, for the relevant contact person
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
06 Feb 2024, 07:06Dear Samuel M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply06 Feb 2024, 07:06
Official
Dear Samuel M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
14 Feb 2024, 15:51Dear Samuel M
We’ve sent feedback to you on email as we could not contact you telephonically.
Regards Discovery Health Servicing Team
We’ve sent feedback to you on email as we could not contact you telephonically.
Regards Discovery Health Servicing Team
Discovery Health's reply14 Feb 2024, 15:51
Official
Dear Samuel M
We’ve sent feedback to you on email as we could not contact you telephonically.
Regards Discovery Health Servicing Team
We’ve sent feedback to you on email as we could not contact you telephonically.
Regards Discovery Health Servicing Team
