Beyond LIVID!

This year on the 6th of Jan 2022 at 15:14 I wrote a hellopeter review around the fact that I found out my gap cover was cancelled by Discovery without my knowledge nor consent. I transferred my discovery medical aid from my previous employer to my current employer and for some reason during the transfer Discovery decided to cancel my gap cover without my consent and I only found this out this January. Now when I called Discovery to reinstate my membership they told me a 12 months waiting period will have to be app**** to my membership!!

I spoke to a gentleman at Discovery by the name of Cuma in Jan and he said for my membership to be reinstated to where it was I must pay all premiums from the time that Discovery decided to cancel my membership so that I don’t incur the waiting period.

Today when I call discovery in the morning to make arrangements to pay that money so that I don’t incur the waiting period, the Discovery consultant that I spoke to said within in an hour he will get back to me. This consultant never called me back. I then decide to call again in the afternoon to find out what the feedback is and I am told that I cannot pay back the premiums missed, mind you cover was cancelled by Discovery without my consent hence no premiums where paid to them.

My debit orders for my gap cover had been going out on time and my account has never had insufficient funds and you people decide to just cancel my cover so that I can have another year added of waiting periods!!!!!

Why must I have another 12 month waiting period? Basically this is discovery saying I must have two years worth of waiting periods in order to get gap cover!!!

I need my gap cover!!!! With no waiting periods!

Discovery please sort this out! This is so *********!!!