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Vanessa Ernest.f.naude

1 reviews | Active since Jan 2026

27 Feb 2026, 11:16

Beyond Frustration with Discovery Health

On the 23rd February 2026 after awaiting a refund for a month and half,I decided to write to Hello Peter out of desperation. After it went public,I received my refund on the 24th February 2026 however another debit order for R500 went through on 26th February 2026, that was not supposed to have.So now as a client, I'm expected to call the call center once again to rectify THEIR ERROR SO THAT I CAN RECEIVE MY MONEY BACK!. Seriously,does the left hand know what the right hand is doing at this company?.

0
Replies (2)
Discovery Health
Discovery Health's reply27 Feb 2026, 12:21
Official
Dear Vanessa

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply04 Mar 2026, 12:42
Official
Dear Vanessa

Please check your emails for final feedback from us.

Regards
Discovery Health Servicing Team