nB
natalie B

1 reviews | Active since Mar 2017

16 Nov 2019, 12:18

Beyond Being sent around!

Absolute nonsense they tell you via email that a hospital is part of the network you get ready to go to hospital then they come with stories that ohhh they are not part so what am I to do I'm almost 9 months pregnant they want me to rather go to a hospital that is 40+ km away from me then one that is closer after they told me I could go there, they also tell you you need a once off auth to see the Dr. when u ask for this they send you an email saying you don't need one for pregnancy visits so I don't know what to do anymore regarding the info they give to their clients?

0
Replies (2)
Discovery Health
Discovery Health's reply18 Nov 2019, 07:46
Official
Dear natalie B

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

 Regards
 Discovery Health Servicing Team
Discovery Health
Discovery Health's reply20 Nov 2019, 13:28
Official
Dear natalie B

We have been in touch with you to answer your comments.

Regards
 Discovery Health Servicing Team