Beyond Apalling customer service

<p>Discovery needs to catch a wake up. treat your customers properly and stop giving them the run around. i raised a query 9 months ago and was told it will take a while due to funding decisions needed to be made. but come on 9 months later no progress? if i dont all to foloow up i get no feedback. the managers whoe supposedly diarised to keep track of this have never ever given me feedback unless i ask.</p> <p> </p> <p>Nov 2016 i raise another query and till today no resolution even though discovery approved the PMB.</p> <p>discovery needs to be reported to the council for medical schemes, and i am not far from doing that. i am fed up with the **** service.</p>