BW
Beula W

1 reviews | Active since Jun 2021

29 Jan 2024, 14:07

Beula Wasserfall

Discovery Health has the worst Customer Service. I have been trying since 20 December 2023 to switch to a different option. See all the references below. Today when I finally got them on the phone, the agent just terminated the call after I given her the full story. I've been with Discover for so long and know all the options, I am not really sure which other medical aid to choose. Just SAD

0
Replies (2)
Discovery Health
Discovery Health's reply29 Jan 2024, 15:11
Official
Dear Beula W

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply02 Feb 2024, 11:16
Official
Dear Beula W

Please check your emails for final feedback from us.
RegardsDiscovery Health Servicing Team