AS
Abigail S

1 reviews | Active since Feb 2016

17 Feb 2016, 15:10

Best service and people skills

Yesterday and today I was fortunate to deal with the most wonderful person. She has a way of just putting anyone at ease. She is helpful and caring. She assisted me quickly and I knew I was in good hands because her knowledge and advice was of high quality. Margot made me feel like I was the most important person in the world and I could hear that she was sincere. With her advice and knowledge my authorization was approved in no time flat. I was lucky enough that when I confirmed todat I could hear her caring voice once more. I wish that everyone could have this experience that I had. Thank you Margot you really are wonderful.

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Replies (1)
Discovery Health
Discovery Health's reply18 Feb 2016, 09:00
Official
Hello Abby14,

Thank you for the wonderful compliment.

We truly appreciate you taking the time to recognise Margot's friendly service! We are delighted to hear that she was able to assist you are go the extra mile and offer her advice.

It is great to see our staff striving for service excellence and making a difference in our members lives.

Regards
Meryl